Since 2015, I have published each year in January the […]
Blog
Category: General
Recently I was involved in a discussion where the question […]
Since 2015, I have published 10 customer experience trends for […]
I have noticed that the development of the customer experience […]
In the second half of the year, it is typically […]
Recently I was in a discussion where the other party […]
27
Aug
Closing the loop – it is not just about […]
Research Insights – Without integrated strategic approach customer experience won’t […]